Refund Policy

Website: https://sweatset.shop
Email: contact@sweatset.shop
Address: 2149 Central Ave, Alameda, CA 94501, USA

1. Overview

At SweatSet.shop, we care about your satisfaction and the quality of our products. We accept refund requests within 30 days of receiving your order, but only for items that arrive damaged or defective.

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2. Eligibility for Refunds

To qualify for a refund:

• Your item must be damaged or defective upon arrival.

• You must contact us within 30 days of receiving your order.

• The item must be in its original packaging and unused.

• Proof of purchase (order number or receipt) is required.

• Photos or videos of the damage may be requested to verify the issue.

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3. Non-Refundable Items

Refunds are not available for:

• Change of mind or incorrect orders

• Items that show signs of use

• Products returned after 30 days of delivery

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4. Refund Process

1. Contact us at contact@sweatset.shop with your order number and photos of the damaged product.

2. Our team will review your request and notify you of approval or rejection.

3. If approved, your refund will be processed to your original payment method within 5–10 business days.

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5. Exchanges

We currently do not offer exchanges. If your item is damaged, you can request a refund and place a new order.

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6. Contact Us

If you have any questions about our Refund Policy or need assistance, please contact our support team at:
📧 contact@sweatset.shop